TERMS OF SERVICE

Effective: 10/18/2024

Welcome to Savannah Coley Design. By accessing and using our services, you agree to comply with the following Terms of Service ("Terms"). Please read these Terms carefully before using our services.

1. Overview

Savannah Coley Design ("we," "our," "us") provides graphic design services, including but not limited to branding, logo design, web design, and print materials. These Terms govern your use of our website and services.

2. Acceptance of Terms

By using our services, you agree to these Terms. If you do not agree to these Terms, you should not access or use our services. We reserve the right to update these Terms at any time, and it is your responsibility to review them regularly.

3. Services

We offer various design services, including but not limited to:

  • Logo Design

  • Branding Packages

  • Print and Digital Design

  • Packaging Design

  • Website Design

Specific terms for each service will be outlined in individual project contracts, which you must agree to before commencing work.

4. Payment

  • Payment for services will be detailed in individual contracts.

  • We require a non-refundable deposit before starting any project. Full payment is required upon completion unless otherwise agreed.

  • All invoices are due within 5 days of receipt unless otherwise stated.

  • We reserve the right to halt work if payment terms are not met.

5. Refund Policy

Due to the custom nature of our services, refunds are not available once the project has begun, unless otherwise stated in a specific contract. If you are unsatisfied with the services, we will work with you to address any issues and make revisions as agreed in your contract.

6. Ownership & Usage Rights

  • Upon final payment, ownership of the final design will be transferred to you.

  • Savannah Coley Design retains the right to use completed projects for portfolio, promotional, and marketing purposes.

  • You may not resell, redistribute, or claim the designs as your own if no proper ownership transfer has occurred.

7. Intellectual Property

All concepts, sketches, and work-in-progress files remain the property of Savannah Coley Design unless otherwise agreed. Unauthorized use or reproduction of these materials is prohibited.

8. Termination of Services

We reserve the right to terminate any project or agreement at our discretion. If you wish to terminate your agreement, you must notify us in writing. Refunds for work completed up until the termination date will be handled on a case-by-case basis.

9. Confidentiality

We respect your privacy and the confidentiality of your business information. We will not share your project details, unless given explicit permission or as required by law.

10. Liability

Savannah Coley Design is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our liability is limited to the amount paid for the services in question.

11. Dispute Resolution

Any disputes arising from these Terms or our services will be handled through mediation or arbitration before any legal proceedings. All legal disputes will be governed by the laws of Wake County, North Carolina.

12. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Savannah Coley Design
Email: sacoley@savannahcdesign.com
Phone: (919) 817 - 0277