PRIVACY POLICY

Effective Date: 10/18/2024

At Savannah Coley Design ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us through the website

  • Sign up for our newsletter

  • Request a quote or service

  • Enter into a contract with us

This information may include, but is not limited to, your name, email address, phone number, billing information, and business details.

b. Non-Personal Information

We may collect non-personal information automatically when you access our website. This includes details like your IP address, browser type, device information, and browsing behavior on our site.

c. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may limit certain functionalities of the website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing our design services

  • Processing payments and transactions

  • Communicating with you about your project, inquiries, or updates

  • Improving our website and services

  • Sending marketing and promotional communications, if you have opted in

  • Complying with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share information with vendors who help us operate our business, such as payment processors or hosting services.

  • Legal Obligations: We may disclose your information if required by law, such as in response to a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party.

4. Data Security

We take the security of your information seriously and implement appropriate physical, technical, and administrative measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely dispose of it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct or update inaccurate information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal or contractual obligations.

  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Savannah Coley Design
Email: sacoley@savannahcdesign.com
Phone: (919) 817 - 0277